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Use the NEW Albertsons App and Save BIG!

Randy Perkins

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Oct 20th, 2016

Young adults using smart phones

The Albertsons app is here to make shopping easier (and less expensive)!

Features:

View your local weekly ad directly from your smartphone

Find just for U® digital coupons and personalized offers

Easily locate a store near you

Create your own shopping list

Scan products to search for offers and add them to your shopping list

View Gas Reward points and find participating gas stations (not available in all areas)

Home

New Albertsons/Safeway users: If you’re new to the app, it’s simple to download and register. Search for “Albertsons” or “Safeway” in the App Store (iPhone®) or Google Play (Android®), register with a phone number, add offers to your account, and enter your phone number during checkout. The savings will automatically be applied to your purchase!

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Existing just for U® users: If you’ve already been using the just for U® savings tool, simply download the new Albertsons app and sign in using your existing account with the same email address and phone number you’ve already been using.

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Existing Safeway users: If you’re a Safeway shopper and have already been using the Safeway app, continue to enjoy your app as usual.

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Desktop users: A desktop version is now available when you click on the just for U® tab at Albertsons.com! The Safeway version is also available at Safeway.com.

Let the personalized savings (and FUN) begin!

44 Responses to Use the NEW Albertsons App and Save BIG!

  1. Patti Porter 25/10/2016 at 2:53 pm

    Can Safeway just 4 for u customers use their phone numer to get savings at Albertsons?

    • Customer Support 26/10/2016 at 2:47 pm

      Hi Patti! At this time we recommend downloading each app separately to receive savings at both Safeway and Albertsons. Stay tuned as we continue to improve and expand this promotion! If you are already registered with Safeway, you can log in with the same account and use the same phone number at our Albertsons locations. Have a great day! -Rebecca

  2. James 26/10/2016 at 3:15 pm

    Do you have to have a smart phone in order to use the digital coupons at this time? I signed up and added a digital coupon to my cart, when I entered my phone number it didn’t give me the discount. I used my laptop to add the coupon.

    • Customer Support 27/10/2016 at 3:59 pm

      Sorry to hear about the missed redemption, James. We’d like the chance to look into this. Could you email us at Albertsons.Social.Media@safeway.com with your Customer Account number and the offers you missed, as well as the date of the transaction? We’d like to research this further. We have expanded our program to our full website. Was the offer you were unable to redeem clipped from our mobile app or the website? -Julio

  3. Jim Ellisor 27/10/2016 at 1:27 pm

    The local ad has digital only coupons. Why would award select customers and disenfranchise those without smart phones?

    • Customer Support 30/10/2016 at 1:57 pm

      Hi, Jim. Your local ad may have a combination of coupons that you may clip on your just for U or use the barcode attached to receive the savings. The just for U program is now live on our website so you may register or login and clip the coupons you see in your local ad. Hope this helps! -Julio

  4. Teresa 27/10/2016 at 11:52 pm

    If I use the same login for both stores will my gas rewards be combined?

    • Customer Support 28/10/2016 at 8:01 pm

      Teresa, at this time the rewards will not be combined. We apologize for any inconvenience this may cause. Have a great day! -Samantha

  5. Sonny 13/11/2016 at 8:48 pm

    My store has Just for U tags up and i downloaded the app. It says I have an account but I don’t. I was at the store and got tired of trying to log in. Called the phone number and hung up after being hold for more than 10 minutes. Now I’m home and trying again and now the app says there is no store in my zip code. Not true.
    Why would you torture your customer lke this? It’s a HORRIBLE user experience. Since I REFUSE to shop at Safeway anymore, now I’m going to have to leave my neighborhood and go to a Kroger owned store. Sick of this membership ridiculousness. I want to shop and I want the lowest offered price.

    • Customer Support 14/11/2016 at 1:06 pm

      Sonny, we’re sorry to hear of these issues and would like to help. Please email us at albertsons.social.media@safeway.com with your just for U email address and phone number, so we can research your account and identify any issues. We also want to apologize that you were unable to receive assistance when you called our Support Center. We look forward to getting this resolved. -Rebecca

  6. LeRoy Wolf 21/11/2016 at 10:25 am

    How can i get savings using a laptop? Im tired of not getting rewards when i only shop@ Albertsons, We dont own cell phones and sure in the hell dont like being ripped off because you guys cant figure how to put U save on a laptop..trust me when i say I been shopping at Albertsons for 16 yrs..

    • Customer Support 22/11/2016 at 3:18 pm

      Leroy, thank you for your inquiry. You can sign up for Just for U on your laptop by going to http://WWW.Albertsons.com, and click on Just for U. If you haven’t registered you would click on “Join Today”. We apologize for any inconvenience this may have caused you. Have a great day! -Felicia

  7. Rick Jackson 17/12/2016 at 5:42 pm

    When I load the mobile app and try to look at the Just for U coupons a window opens saying, ‘There are not locations in your area,’ (yes, I entered my zip code). There is an Albertsons 3 miles from my house. The address to that store is 12970 W. Indian School Rd. Litchfield, Az. 85340.

    When I called they had no idea what I was talking about and stated they do NOT take Just for U coupons.

    • Customer Support 21/12/2016 at 9:19 am

      Hello Rick, we apologize for any inconvenience. Currently the Just for U program is not available in this division. Please stay tuned for future updates! -Aaron

  8. Bobbie 02/02/2017 at 8:20 pm

    Love the Just for U. But you need to quit changing it all the time. I’ve had to re sign in 3 times now. Pick one and stay with it. I only shop albertsons and would suffer hate to go somewhere else due to your changes

    • Customer Support 03/02/2017 at 3:53 pm

      Bobbie, thank you for your suggestion to stop changing Just for U. We’ll be happy to forward your comments to our Marketing Department for consideration. Have a great day! –Felicia

  9. app marketing 20/04/2017 at 7:18 pm

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  10. Doreen 04/05/2017 at 7:36 am

    Can printed manufacturer coupons – which appear to be the same as those contained in the just for u app, also be used? For example, the Kraft website has $1 off 2 Ziplock, as does the app. Can I hand the cashier the printed coupon, and since I checked the just for u app Ziplock coupon – will I have savings of $2.00 – or will the printed manufacturer $1 savings not process?

    • Customer Support 04/05/2017 at 1:57 pm

      Hello Doreen, Thank you for asking. Yes, you can use a manufacturer coupon and a Just for U coupon as long as the Just for U coupon is not a manufacturer coupon also. The Just for U coupons will say if they are a store coupon or a manufacturer coupon. The register is automatically set up to determine this. We hope this answers your question. Have a great day! -Dolores

  11. Diane Arndt 27/05/2017 at 2:03 pm

    It seems to me that the Just for U can only be used with phones. All I use my phone for is talking. Can I use Just for U with my computer?

    • Customer Support 28/05/2017 at 3:27 pm

      Diane, a web version is also available. We certainly apologize for any confusion. Just click on the “just for U” tab in the corner to get started. Hope this helps! -Julio

  12. Pat Worley 10/07/2017 at 12:47 pm

    Every time I put in my pas word it says no match so I haven’t been able to sign in to participate. Please help. Just give me a new password or something.

  13. Annette 23/07/2017 at 4:55 pm

    The store does not register the coupons properly and consistently. I had to fight to get my $5 discount and they refused to check their system. Don’t use this ap. I just wish stores would give a fair, lower price without all of the Gimmicks!! I won’t shop Albertson’s any more.

  14. Mary Lou 02/08/2017 at 11:32 am

    I am able to download the regular digital coupons onto my card from my laptop but then there are digital coupons with big red boarders in the add that say digital only and I never see them on the site where I download the other just for u coupons. Is there another place I need to be on my computer to load them to my card?
    Thank you for any help you can provide.

    • Customer Support 02/08/2017 at 3:17 pm

      Hello Mary Lou! We are sorry to hear that you are unable to add all our J4U offers to your card. Please send us an email at Albertsons.Social.Media@safeway.com with all the offers you could not locate along with your J4U account information. Please also reference this post. Thank you! -Jayme

  15. Kathleen Graham 02/10/2017 at 2:34 pm

    I just used my rewards at Chevron and lost 85 points I had in my app towards my next gas reward.

    How do i get my points back?

    • Customer Support 03/10/2017 at 12:30 pm

      Kathleen, thank you for inquiring. If your points don’t reach 100 to convert to 1 fuel reward for redemption before the end of each month, they will expire. If you’d like to email us the email address you use to sign in and Club Card number or phone number associated to albertsons.social.media@safeway.com, we can review your account to see if the expired 85 points can be added back as a courtesy adjustment. Thank you for shopping with us! -Brandin

  16. April 19/10/2017 at 3:45 pm

    So what your saying is if I don’t get this app I am not able to get the sales/discounts? That seems unfair.

    • Customer Support 19/10/2017 at 3:56 pm

      April, you can still receive the sales and discounts in the store. Our just for U promotion is a way for customers to use digital coupons. -Cornelius

  17. Bonnie Flores 19/10/2017 at 10:52 pm

    I don’t own a smartphone. How can I use the app?

    • Customer Support 20/10/2017 at 2:41 pm

      Hi Bonnie. You can register for J4U on our website, albertsons.com, as well. Thank you! -Jayme

  18. Janice 20/10/2017 at 1:20 pm

    I registered on my pc, just downloaded the app on my phone in order to use the digital coupons. I hit add on the coupon, which put it in my list. When I go to the store, do I give them my phone number & the item will automatically discount? Thanks!

    • Customer Support 20/10/2017 at 2:44 pm

      Hi Janice! That is correct! Once an offer is added to your list, all you need to do at check out is enter the phone number associated with your account and your discounts will be automatically applied. Thank you for shopping with us! -Jayme

  19. Christe Mooradian 21/10/2017 at 1:45 pm

    I hate these apps to get savings too time consuming! go back to regular savings and ads!

  20. Christe Mooradian 21/10/2017 at 2:01 pm

    Why is it that my weekly ad gives me just for you prices at extreme prices and i go to the app and i can not find the price that is advertised in the app? Another reason i HATE these apps!!!
    Looks like bait and switch tactics to me!!

    • Customer Support 21/10/2017 at 3:30 pm

      Christe, we appreciate all of your feedback about our just for U Promotion, and application. We’re also sorry to hear that your are having difficulty finding offers in the app that are listed in the weekly ad. Please make sure that you have the same store selected in the app as you do for the weekly ad, as some offers vary by location. If you should need any further assistance, please email us at albertsons.social.media@safeway.com. We’d be happy to help. Thank you. -Cornelius

  21. Bonnie Day 28/10/2017 at 2:44 am

    I’m getting so frustrated with this ” Just 4 u” deal. I’ve been trying for a week to get the benefit of the J4U. I don’t have an Iphone. I have Albertsons in my computer. that is where I read my ads. However when I try to click on just 4 u. . it tells me its “unavailable in my store. . I check and recheck the address. . only one store in Lake Havasu. . how hard is that? I go to the store and they tell me it IS set up in this store. I have tried about 20 times over the past week. . I’m ready to give up. NOT EVERYONE has an Iphone you know. . . if I can’t get the deals because I DOn’t have the right kind of phone. .that is a form of discrimination. . isn’t it??

    • Customer Support 28/10/2017 at 12:48 pm

      Hi Bonnie. We see that you already have a J4U account with us. Please sign in to your account on our website albertsons.com. Once you are signed in, use the store locator tool to find your local store and select the “Make This My Store” link. After your store is selected, then please select the Just 4 U link to begin adding offers to your account. Thank you. -Jayme

  22. Marlene Smith 13/11/2017 at 11:58 am

    just 4u doesn’t work at wolf point mt store. My phone number is 406-480-2458. Am real tired of getting ripped of. Going to start going to Wal-Mart if this doesn’t get resolved.

    • Customer Support 15/11/2017 at 1:43 pm

      We’re sorry to hear of the trouble you’re having with J4U, Marlene. The phone number that you provided was not associated with your account. We have since updated it for you so it functions at check out. We hope this helps. Thank you for shopping with us! -Brandin

  23. Melissa 13/11/2017 at 9:06 pm

    Tried to use the just for u and it has failed twice! The discounts on the app do not come off on the receipt. This app is bogus and a complete waste of time! Done shopping at Albertsons! In order for this to work, it has to fail, then go to customer service to get the coupons that don’t work on the app!

    • Customer Support 15/11/2017 at 2:03 pm

      We’re sorry to hear of your experience with our J4U Program, Melissa. We have shared your concern with our Marketing Team for their review. Thank you for helping us improve, and thank you for shopping with us. -Brandin

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