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Click Your Way to Savings with “just for U”

Randy Perkins

/

Aug 16th, 2016

just for U savings

just for U is here and saving just got a whole lot easier!

What is just for U?

just for U is a savings program with digital coupons and personalized deals that are available on the just for U app.

Why use just for U?

It saves time and money, creates personalized deals based on your shopping history, and it’s easy to use! No scissors or paper coupons needed. 

How does it work?

Download the app from the App Store (iPhone) or Google Play (Android), register with a phone number, add offers to your account, and enter your phone number during checkout. The savings will automatically be applied to your purchase!

dopwnload

Find over $300 in weekly savings now!

For help downloading the app and to read the FAQ, click here.

*Based on average daily value of offers available in Coupons & Deals

The desktop version is now available at Albertsons.com!

 

 

148 Responses to Click Your Way to Savings with “just for U”

  1. R 17/08/2016 at 1:10 pm

    What if you do not have an android or i phone

    • Customer Support 17/08/2016 at 2:00 pm

      Hello, currently these are the two methods for using Just For U. We apologize for any inconvenience this may have caused. We have expedited your concern to our Marketing Team for future consideration. Enjoy your day! -Aaron

  2. Michele M. 17/08/2016 at 1:11 pm

    I can’t believe Albertsons finally implements digital coupons and then makes the app for only IOS 8+! There are still millions of iPhone 4 (IOS 7) users out there! We only shop at Albertsons about once a month as it is further away than your competitor (who has had digital coupons for at least 2 years now). My husband works nearby, but by the time he gets out of work, Albertsons is nearing closing time with not enough time to do full-scale grocery shopping. I’m sorry to say that the exclusion of the use of this app is one more reason not to shop at Albertsons at all as I see some of the coupons this week to promote the JustForU app are exclusive to the app and not available for clipping. If the idea is to gain more customers… well… seems like you might lose more than you gain.

    • Customer Support 18/08/2016 at 2:39 pm

      We’re sorry to hear about your dissatisfaction with the compatability of Albertsons Just 4 U app and program, Michele! We have notified our Marketing Team of your concerns for further review. Thank you for the valuable feedback! -Aaron

  3. Pedro Garzaq 17/08/2016 at 3:19 pm

    Aplying certecie Counter clark and Produce Clark on all Albertson Stores

    • Customer Support 18/08/2016 at 12:56 pm

      Hello Pedro, could you please clarify your post? We’d like to further assist. Thanks! -Aaron

  4. Larry 17/08/2016 at 4:04 pm

    I also have a Safeway Just For U account. Will both my Safeway and Alberson’s remain separate or will they be combined?

    • Customer Support 18/08/2016 at 1:01 pm

      Hello Larry, the Albertsons Just For U account will remain separate from your Safeway account. We hope this helps! -Aaron

  5. amypalmer 17/08/2016 at 4:06 pm

    I don’t think it’s right that only customers with I-phones or androids are the customers who are able to receive the special offers. Your customers who do not have these high priced phones ARE the customers who need the additional savings. Dollar general has a program same as yours and you don’t need an app to use it and it works on the same premise as your phone number. I believe your company can quickly accommodate your non I-phone users if Dollar General can.

    • Customer Support 18/08/2016 at 1:13 pm

      Hello Amy, thank you for the feedback regarding our Just For U promotion. This promotion was not meant to hinder you, but solely meant as an additional method of savings. We apologize for any inconvenience this may have caused. We’ll be sure to share your comments with our Marketing Department for further review. –Aaron

  6. jerry kraft 17/08/2016 at 5:49 pm

    so you cant take advantage of just for you from your laptop?

    • Customer Support 18/08/2016 at 1:22 pm

      Hello Jerry, unfortunately it is not an option at this time. Since the Albertsons Just For U program is expanding, future website integration is a possibility. Please stay tuned for updates on Social Media and our Website. Additionally, we will forward your concern to our Marketing Team for further consideration. Thanks! -Aaron

  7. Patt Nash 17/08/2016 at 8:14 pm

    I do not have a smart phone to download your just for U app but I would like to get digital coupons like I do with Kroger. Do you have a way I can take advantage of the digital coupons without being able to use an app?

  8. Carol B 17/08/2016 at 10:11 pm

    I want to echo “R”‘s complaint. I was excited when I read about Just For U until I discovered it wouldn’t work on my laptop. This is what makes Fred Meyer’s program appealing. Please bring the same thing to Albertsons.

    • Customer Support 18/08/2016 at 3:21 pm

      Hello Carol, we have notified the Marketing Department of your concern, as well. We appreciate your feedback. Have a wonderful week! -Aaron

  9. C. Ashe 18/08/2016 at 8:36 am

    Make that 2 of us that don’t have a cell phone. I’m sure there are more. Just wanted to let you know that you are loosing out on potential customers.

  10. Jo-Ann Kachigian 18/08/2016 at 10:13 am

    Can I just clip the coupon in the newspaper ad, since I don’t have these two methods for using Just for U?

    • Customer Support 21/08/2016 at 3:41 pm

      Jo-Ann, many of our ads do offer the option to “Clip or Click”. You are more than welcome to bring these coupons in to redeem them. -Julio

  11. Shelly LaGrange 18/08/2016 at 10:42 am

    Hello. I do not have any type of smart phone, just a computer, so would love it if you had a downloadable app for PCs. I shop almost exclusively at Albertson’s, especially since one has recently opened in my area.

    • Customer Support 21/08/2016 at 3:43 pm

      Thank you for your feedback, Shelly. We appreciate you sharing your suggestions to improve this program. We’ve shared your concerns with our Marketing Department for further consideration. -Julio

  12. MH 18/08/2016 at 10:57 am

    I have a Windows Phone and can’t use the app either. However, I went to safeway.com and was able to login and add items to my list…not sure if that transfers over to Albertson’s, but they use the same Point of Sale system so it should…

  13. Steve Opperer 18/08/2016 at 3:12 pm

    I would like a way to load coupons from my computer and not my cellphone. This would be a good thing for many customers as well as for Albertsons sales. Please get more universal and less exclusive, with your discount programs.
    Thanks,
    Steve

  14. Michele M. 18/08/2016 at 11:20 pm

    Thank you, Aaron. I’d like to add that like others that commented here, I think access on a laptop/computer would be the best solution to make the digital coupons available to everyone whether they have access via phone or computer. I actually log into my account on Smith’s website on my laptop to load digital coupons and create a shopping list which is a lot easier than adding them on my phone. Then we use the Smith’s store app as a convenient for the shopping list while in the store shopping. Since it sounds like the app isn’t required to apply the coupons at checkout, being able to load the coupons online via computer would be great!

    I also just discovered another avenue that I would like to share. Anyone who has a SmartTV or streaming device connected to their TV that has access to the Google Play Store can find the JustForU app to install on the SmartTV or streaming device. I gave it a try and it worked great! My husband even stopped at Albertsons on his way home for a few things and the digital coupons applied perfectly!

  15. Sandy Bieker 19/08/2016 at 8:09 am

    I have been unable to download this app as of yet. I says I have background something that I have to turn off on my settings but I have no idea what its talking about.

  16. B5280 19/08/2016 at 12:03 pm

    Will Albertson’s honor the coupons if we speak to a manager? I do not have an I-Phone or Android…and was always able to use Safeway’s application. Albertson’s needs to correct this toutsuite.

    • Customer Support 21/08/2016 at 7:27 pm

      If the coupons have been added, and were unsuccessfully redeemed, you may speak with an associate at checkout or the Customer Service Booth for further assistance in order to facilitate a refund. At this time, offers to be redeemed at our Albertsons locations may only be added using the just for U app. We apologize for any inconvenience this may have caused. We’ll share your concerns with our Marketing Department for further consideration. -Julio

  17. CRejoice 20/08/2016 at 2:08 pm

    How do I find out which locations are applicable to Just For U? App says now available in select locations only. Thank You
    I live in zip 70808

    • Customer Support 21/08/2016 at 7:49 pm

      The mobile app will locate stores near you that are all participating in the program. There are select locations, however it should be noted that all stores in your region are participating. We hope this helps! Thank you for your time. -Julio

  18. Scott R 21/08/2016 at 6:49 am

    Tom Thumb sends updates via email that I can load coupons on my desktop and windows phone. Makes it a whole lot easier than opening an app on my tablet and seeing there are over 100 items to add. Any plans on doing this?

    • Customer Support 21/08/2016 at 7:52 pm

      Scott, at this time we have no information to provide on these updated. However, we will make our Marketing Department aware of the changes you’d like to see reflected for further consideration. Thank you. -Julio

  19. Michelle Fink 24/08/2016 at 1:13 am

    How aggravating to be excluded from digital coupons because I don’t have an Iphone or Android. I like to load digital coupons to a store rewards card or print coupons. Your marketing people need to understand that most people have a laptop or PC at home (and work.) So how does someone get ALL just for offers, other than just a few that are printed in weekly circulars?

    • Customer Support 24/08/2016 at 1:39 pm

      We sincerely apologize for any inconvenience this has caused Michelle. We are always looking for new ways to improve our ongoing and upcoming promotions, and we appreciate your feedback. We have forwarded your comments to our Marketing Team for further review and consideration. Thank you! -Samantha

  20. M 24/08/2016 at 9:19 am

    I agree with many of the comments regarding having computers and not smart phones. I also use digital coupons at Smith’s and Fred Meyer. Would like to have that option with Albertson’s as well.

  21. Paul Manson 24/08/2016 at 1:47 pm

    Can the Albertsons clip or click coupons be used at Safeway stores & can Safeway’s clip or clip coupons be used at Albertson’s since they both are owned by Albertsons? I have a Safeway within 10 miles but Albertsons is 40+ miles from me.

    • Customer Support 24/08/2016 at 2:37 pm

      Paul, at this time the Albertsons just for U offers can not be used with Safeway just for U, nor vice versa. If you have both apps, you will need to sign into each on separately and load the offers for each store. Thank you! -Samantha, Customer Support

  22. Gloria J.B. Andrew 25/08/2016 at 4:09 am

    Please allow me to use the “Just For U” site by letting use my personal computer. It worked just fine when using it for Safeway, why not for Albertsons “Just for U”. Please hurry to make it possible to take advantage of ALL the store Coupons/Specials/Just For U

    • Customer Support 25/08/2016 at 10:22 am

      Hello Gloria, thank you for this valuable feedback! We apologize for inconvenience you may have experienced as a result. Your concern have been expedited to our Marketing Team for further review and consideration. Thanks! -Aaron

  23. Melinda 25/08/2016 at 4:36 pm

    Please make this available for the windows phone. Thanks

    • Customer Support 26/08/2016 at 12:58 pm

      Thank you for the feedback, Melinda! We will let our Marketing Team know, for future consideration. Enjoy your weekend! -Aaron

  24. Bill Reynolds 26/08/2016 at 8:35 am

    In my Albertsons store I see tags that say to “scan” the tag below for instant saavings. Is there another app I need to scan? Basically I’ll just be taking a picture of the tag correct?. One of the most confusing apps I’ve used but I still like it…

    • Customer Support 26/08/2016 at 1:09 pm

      Hello Bill, that is a great question! You will need to use the Albertsons Just For U app. When you click the Scan button within the app, it will open up a Bar code scanner. Use this function to scan the tag. It will bring up the coupon in your Just For U account. Click add, and the discount coupon will be loaded to your account. We hope this helps! -Aaron

  25. Bill Reynolds 26/08/2016 at 4:56 pm

    Where can I find the scan button. Do I have the right app downloaded?.

    • Customer Support 27/08/2016 at 11:32 am

      Hello Bill, could you please provide the store location where you saw the scan tags? We’d like to further assist. Thank you! -Aaron

  26. Bill Reynolds 27/08/2016 at 1:27 pm

    My store is the Albertsons in Ontario Oregon. I initally had trouble with the app. Had to put my phone number in several times. The area code kept going in the prefix spot and the prefix kept going in the area code spot. I got it complete but dont see a scan button or option on the justforu app I downloaded. Maybe I need to re-download the app???. I really like the app its just rather confusing.

  27. Ricki Zuckert 28/08/2016 at 1:45 pm

    Can I reuse my just for u deals at different visits up until the expiration date and if so do I just need to go back and re click them?

    • Customer Support 29/08/2016 at 4:48 pm

      Ricki, the offer only need to be clipped once. However, offer usage can be found in the details of the offer. Many offers have limits to the amount of product the savings may be applied to and others have unlimited use. We hope this helps! -Julio

  28. Linda Roundtree 28/08/2016 at 7:47 pm

    So just because we do not have an I phone or android we cannot get the special coupons. Is this fair..It feels like you are giving special treatment to people who have these. Why can you not give it to everyone. You are unfair to older people who do not want a smart phone. You need to take care of all of your customers not just the ones with a smart phone.

    • Customer Support 29/08/2016 at 4:54 pm

      Linda, thank you for sharing your feedback on this program. We are always looking for ways to improve these experiences for our valued customers, and appreciate this opportunity for improvement. We’ll be sure to relay your comments to our Marketing Department for further consideration. -Julio

  29. Bill Reynolds 30/08/2016 at 6:09 am

    Hi Aaron. Any word yet on how Im suppose to scan tags when I cant find a “scan” option on the app?

  30. Pat Jacobsen 03/09/2016 at 11:42 am

    Boy, do I agree with all the complaints from those of us who don’t have (and will not be getting!) a smart phone. I’ve shopped almost exclusively at Albertson’s for 50 years but this latest “promotion” is enough to make me re-think my choice of grocery store. This should never have been rolled out until it was available to everyone. Since you’ve given everyone else the same “pat” reply that is not helpful in the least, don’t bother responding.

  31. pam 12/09/2016 at 1:54 pm

    How about just a good old fashion sale. Just give all the sale the good honest old fashion way, like we use to get sales. I get tired of stores thinking they have to add another way that only certain people can get in, get the deal, etc….. just offer a good honest sale to all.

    • Customer Support 13/09/2016 at 12:41 pm

      Pam, your feedback is very important to us. Please know that this promotion is not meant to hinder you, but to put our valued customers in touch with the best savings and manufacturer coupons. We will share this with our Marketing Department in our continued efforts to make our promotions the best they can be! -Rebecca

  32. Sue 17/09/2016 at 11:34 pm

    Itoo shop at Albertsons ..for the last 47 yrs. .and I Am Upset that I am having to pay more because I can not afford a smartphone…been shopping more at Walmart and a local grocery so long guys!!!Knudson

    • Customer Support 18/09/2016 at 1:46 pm

      Sue, we apologize for any inconvenience this has caused. We appreciate your feedback, and are always looking for new ways to improve our promotions. We have forwarded your comments to our Marketing Team for further review and consideration. Have a great day! -Samantha

  33. Amy Anderson 21/09/2016 at 6:58 pm

    I think Albertson’s is going to take a huge loss with this, look at how many people do not have these high tech phones.
    I personally have many choices as to where I do my grocery shopping, I want to go to a store that has something on sale that does not require me to cut a coupon or download before I go to the store.
    Suggest they rethink their strategy.

    • Customer Support 22/09/2016 at 8:33 am

      Hello Amy, thank you for the valuable feedback! We will deliver your concerns to our Marketing Team for review and consideration. Enjoy your day! -Aaron

  34. Jodi 22/09/2016 at 2:41 pm

    I would like to add my disappointment! It’s unfortunate that you must have the app.

    Your pharmacy “upgrade” not only caused longer prescription fill times, but now I can’t order refills online (must use the app!) and now this.

    I love the folks that work at my local store, they are great, but the people making these decisions are NOT thinking of their customers.

    • Customer Support 22/09/2016 at 3:23 pm

      Jodi, we value and appreciate your feedback. Hearing from our customers is extremely important and integral to our success. We will be sure your concerns are shared for review and consideration by our Marketing Department and Web Developers. -Rebecca

  35. JA 28/09/2016 at 1:45 am

    I’ve read many of the comments from loyal customers who are not able to enjoy the same savings as others do just because they don’t have any of the phones for the apps that would enable them to save money. Most of them are saving money by not paying for an expensive cellphone. If you want to keep those loyal customers, you should do more than just “bring it to the Marketing Department for review and consideration”! Don’t just “talk the talk”–man up and “walk the talk”!

  36. Jack 30/09/2016 at 2:10 pm

    It would be nice if there was a way to print out our list of Just for u savings before going to Albertsons.

    • Customer Support 01/10/2016 at 8:06 pm

      Jack, we greatly appreciate your feedback! We have shared your suggestion with our Marketing Team for further review and consideration. Have a great day! -Samantha

  37. Reba 30/09/2016 at 3:44 pm

    Just for U app not worth it, every time there is an issue where I do not get the coupons or discounts that I should have on the app. I already only go to Albertsons when Items that I want are on sale, because of how expensive the store is. However, with the App’s issues I double I will continue using it. For instance, I spent $65 there because of a $5 off coupon if you spend over $50 thought when looking at my receipt that coupon and various others were not on there, even though I met the amounts listed. Albertsons has a LONG way to go before the App is a success. Tom Thumb is farther away but their app is MUCH better so I will go there instead.

  38. R R 01/10/2016 at 4:48 pm

    How do you know which are manufacturer’s coupons in the just for U app and which are store coupons?

    • Customer Support 02/10/2016 at 3:09 pm

      R, this distinction may be found in the offer details. Another indicator would be the value of the coupon. Manufacturer coupons are typically denoted with a specified amount off, whereas store coupons usually have a specified amount for the item. We hope you find this information helpful. -Julio

  39. Tim O'Toole 03/10/2016 at 4:13 pm

    Apparently your marketing team is not very bright. The Safeway just for U program worked fine with my laptop. I used it often. Yours, not so much. I don’t like clipping coupons and I don’t use a smartphone.

    • Customer Support 04/10/2016 at 3:22 pm

      Your feedback is very important to us, Tim, and is what allows us to improve. We will share your comments with our Marketing Department in our continued efforts to make just for U the best it can be! -Rebecca

  40. Lynn 04/10/2016 at 2:03 pm

    I was told at Albertsons that I could download this app on my computer….not. Won”t be shopping at Albertsons for a while….

    • Customer Support 04/10/2016 at 8:13 pm

      Our apologies for the confusion, Lynn. We are always looking for ways to improve our just for U program. Please stay tuned for future announcements! -Julio

  41. Tee Dee 08/10/2016 at 3:38 am

    Having to have a “smart phone” to get savings is discrimination !!!!! Albertsons really MISSED with this promo!! I for one take the sales paper to WalMart and get the sale prices there and not Albertsons.

  42. Avis Reay 09/10/2016 at 12:20 pm

    What a mess ! Shopping at Albertsons I have missed getting my phone number in to get the gas rewards on time with the last two shopping trips. We don’t have the phones for the apps so we miss out on some of the great savings. I just read to today on your sight that the app will be on desktops 10/17 . They keep telling me at the store I can get it on the computer trying to show me how on their phones…. Who’s idea in Marketing was this anyway ? BAD IDEA ! Sorry, not everyone likes playing on a phone all the time especially those who don’t have them.

  43. Mary Malloy 16/10/2016 at 3:42 pm

    I, too, agree with most of the complaints!! I can’t afford an expensive phone, and I always try to shop sales, and take advantage of the best deals. I think it is really unfair, as well as bordering on discrimination, that people who can’t afford an expensive phone are excluded from the sales!! We, too need to save money!! Really not a well thought out app!! Need to redo and make it accessible for EVERYONE!!

    • Customer Support 18/10/2016 at 2:30 pm

      We appreciate your feedback, Mary, and apologize for any inconvenience this may have caused. Your comments and concerns will be sent to our Promotions Department for further consideration. Thank you! -Aaron

  44. Morgan sierra 17/10/2016 at 12:08 pm

    Its brings up my store in zip code 97128 in the app and had the just for u available to use. Yet my store doesn’t use the program. No tags in the store or option to enter phone number at check out. Very upset i spent all that time to use it and gather discounts and not be able to use it. I could of saved and planned on that but that was not three outcome. Ended up paying more than i budgeted. Very upset and unhappy.

    • Customer Support 19/10/2016 at 2:32 pm

      We’re sorry, Morgan! Hold tight- just for U is rolling out in your area on 10/26! -Rebecca

  45. Karma Lewis 17/10/2016 at 3:46 pm

    What happened to us getting the desktop app for this on October 17?????? I just tried to find it and add it and guess what?!?! It’s nowhere to be found!!! I’ve been counting on it to be able to save money and NOT have to shop at Walmart all the time. So much for that!! Walmart here I come!

    • Customer Support 19/10/2016 at 2:38 pm

      Karma, unfortunately this compatibility is not yet available. Since the Albertsons just For U program is expanding, future website integration is a possibility. Please stay tuned for updates on Social Media and our Website. Additionally, we will forward your concern to our Marketing Team for further consideration. -Rebecca

  46. Dean 19/10/2016 at 1:32 pm

    I didn’t read all the comments, so this may already be covered. I am a senior citizen, have been shopping at Albertsons for years. I am not in possession of a smart phone, nor do I see myself having one in the forseeable future. This ‘justforU’ program kinda leaves me in the dust. I feel left out. I do have a laptop, but downloading an ‘app’ to it is not possible. You need to modify(expand?) the program so people of my age are included.

    • Customer Support 19/10/2016 at 2:51 pm

      We appreciate hearing from you, Dean, and we do apologize for any inconvenience. Unfortunately, compatibility with desktop/laptop computers is not yet available. Since the Albertsons just For U program is expanding, future website integration is a possibility. Please stay tuned for updates on Social Media and our website. Additionally, we will forward your concern to our Marketing Team for further consideration. -Rebecca

  47. Boots 21/10/2016 at 12:25 pm

    How do we merge Safeway/albertsons and Upromise accounts?

    • Customer Support 22/10/2016 at 7:40 pm

      Hi Boots! At this time, you can not link the two accounts. You will need to sign into your Safeway account when shopping at Safeway, and sign into the Albertsons account when shopping at Albertsons. We apologize for any inconvenience this may cause, and we have shared your comments with our Marketing Team for further review. Thanks! -Samantha

  48. andy 25/10/2016 at 4:10 pm

    How about honoring you just for u offers
    with you ad. Clearly Albertson has drop the ball in supporting PCs. This would make it right. Otherwise we are going to have keep complaining until you get it done.

    • Customer Support 26/10/2016 at 2:58 pm

      Andy, we’re sorry to hear that this has been your experience with just for U. We will share your feedback with our Marketing Department as we continue to improve and expand this promotion. -Rebecca

  49. mik 25/10/2016 at 6:41 pm

    Is the app working. It says it can’t find the Albertsons location. I am only 1/2 mile away. The add say to download the app. I use it because it cant find it. zip is 97006

    • Customer Support 26/10/2016 at 3:13 pm

      mik, please be sure that you are using the newest version of the app from the App Store or Playstore. Uninstalling and reinstalling the app may assist in resolving any issues. -Rebecca

  50. Bev Clark 25/10/2016 at 7:01 pm

    Hoping you can get the Just for U by computer E-Mail soon B. Clark

    • Customer Support 26/10/2016 at 3:01 pm

      Thanks for sharing your feedback with us, Bev. We will share this with our Marketing Department as we continue to enhance the just for U program. -Rebecca

  51. jean Sohrakoff 26/10/2016 at 6:06 am

    I have read the previous comments starting in August. Surely your computer-marketing jocks have had plenty of time to make just-for-u available for laptops. 3 months? Come on! You are missing out on many who customers who rightfully feel ignored and are shopping elsewhere.

    • Customer Support 26/10/2016 at 3:16 pm

      Hi Jean! Thank you for your comments. We take all of our valued customers into account when launching promotions, and assure you that we are working diligently to improve and enhance the features available on just for U. We’ll be sure your feedback reaches our Marketing Department.

  52. Marybeth 26/10/2016 at 11:26 am

    Have the Safeway app….having trouble getting the Albertsons one…am disappointed that gas points do not combine…if you’re allowing use at Safeway Gas Station, how do we handle that at the pump? Have been really disappointed that newspaper ads are almost identical….I used to shop both stores and have trouble telling the difference now….

    • Customer Support 27/10/2016 at 1:58 pm

      Hello Marybeth, we appreciate your feedback and apologize for any inconvenience. Please let us know which Albertsons location you shop at most frequently, along with further details about difficulty with the app. We’d like to address your concerns. Thanks! -Aaron

  53. arie 26/10/2016 at 1:43 pm

    What a disappointment the just 4 u program is! I would estimate that at least half the digital coupons I load do not come off at check-out. You cannot see during check out if the coupons are coming off properly because none of them come off until the very end and then they go by on the screen at the speed of light! Trying to get customer service to fix it after the fact is a nightmare and so time consuming – who has time for that? Isn’t this supposed to be easier than paper coupons? To those of you who are bummed out because you don’t have smart phones and cannot use this, don’t be too sad! It doesn’t work anyway!

    • Customer Support 27/10/2016 at 3:48 pm

      Arie, could you please email us at Albertsons.Social.Media@safeway.com with your Customer Account number and the offers you were unable to redeem, along with the date. We’d like to research this further. We look forward to hearing from you. -Julio

  54. Barbara Edmunds 26/10/2016 at 4:17 pm

    We are Seniors the only computer we have is desk top how come I can not sign up with my desk top computer

  55. Teri 26/10/2016 at 4:27 pm

    What a bummer that you only cater to smart phones. I’ll just shop at Safeway where I can load them onto my card from my home computer.

    • Customer Support 27/10/2016 at 6:49 pm

      Sorry to hear about your disappointment with this program, Teri. We do have some good news! just for U is now live on our website. Feel free to take a peek. Plus, if you have an existing just for U account, you can login with the same account on both sites. Thank you for the feedback. -Julio

  56. cheryl leatherman 26/10/2016 at 4:27 pm

    echoing Jeans comments…it’s been several months and there is still no laptop availability? I know there are plenty who either have no cell or different type than specified for just 4 you. Will we be continued to be excluded from this, or is there a laptop version?

    • Customer Support 27/10/2016 at 6:58 pm

      Cheryl, just for U is now live on our website. Please feel free to register at your earliest convenience. Thank you for your patience! -Julio

  57. Jerry 26/10/2016 at 5:37 pm

    What does the statement seen at the bottom of your instruction “Desk top version is coming soon !” mean?

    • Customer Support 27/10/2016 at 7:38 pm

      Jerry, our just for U program was limited to our mobile, but it is now live on our website! Feel free to log in and browse your offers. -Julio

  58. Karen 26/10/2016 at 7:48 pm

    I agree with Jean Sohrakoff- your tech team should have been able to figure out by now how to make these accessable for laptop uses!! You are certainly running the risk of alienating your customers who do not have smart phones or android device.

    • Customer Support 27/10/2016 at 7:41 pm

      Karen, we understand the frustration, and apologize for any inconvenience. However, just for U is now available on our website! Hope you get a chance to browse the savings! -Julio

  59. B 03/11/2016 at 12:24 pm

    Just 4 U seems to have a crossover between Albertsons and Safeway. Some of my selections showed up on both.
    I am wondering if I earn gas points at Safeway will they be combined with the gas points at Albertsons if I switch between stores. Right now I drive across town to shop at Safeway but there is an Albertsons near my house that would be easier to use.

    • Customer Support 03/11/2016 at 3:14 pm

      B, we’re happy to let you know you can use your Fuel Rewards interchangeably at both locations!-Rebecca

  60. Grant Pratt 07/11/2016 at 4:51 pm

    I have a phone that’s a phone. . It costs $9 a month. I don’t see spending $30 or $40 a month for anything ‘smart’ that might save a few cents per item.

  61. Murphy Talbot 21/12/2016 at 7:06 am

    My Albertsons in Gilbert Arizona are not setup for JUST 4 U ? You roll out a program but not to all of your customers>?

    • Customer Support 21/12/2016 at 12:35 pm

      Hello Murphy, the Just for U program is being gradually rolled out to new areas. Please keep an eye out on Social Media and our Blog for updates to the program. Your concerns have been expedited to the Marketing Team for further review. We apologize for any inconvenience and hope you have a wonderful day! -Aaron

  62. Trish Brown 23/12/2016 at 1:36 pm

    I have an iPhone and used the app a couple of times. The software updated and prompted me to log in. It will not take my information and I am not waiting on the phone anymore for tech support. Can’t this be fixed through email like other apps?

    • Customer Support 23/12/2016 at 5:37 pm

      Trish, we are sorry to hear that you are experiencing issues logging into your account. We recommend uninstalling and reinstalling the app, since you mention you just updated it. If this does not resolve the issue, please email us at albertsons.social.media@safeway.com with your account information. -Samantha

  63. JWW 07/01/2017 at 12:17 pm

    In re :
    |Boots
    |21/10/2016 at 12:25 pm
    |How do we merge Safeway/albertsons and
    |Upromise accounts?

    I have the same question, and your answer only addressed Safeway/Albertson’s mergers. Please address how I can continue to get Upromise rewards with the Just for U program.

    • Customer Support 08/01/2017 at 1:41 pm

      Hello, J. Please note that the Upromise is only available in Southern California, Arizona, and Nevada. If you are in a participating area, log in to your account and link your phone number. -Julio

  64. Mark 08/02/2017 at 1:10 pm

    Why do I keep getting $5 of $25 coupon notifications on the Albertson’s app but they are only good at Von’s?

    • Customer Support 08/02/2017 at 1:52 pm

      Mark, we will be happy to look into this for you. Please provide the store location you shop at the most. Thank you for shopping with us. -Dolores

  65. Mark 08/02/2017 at 1:59 pm

    Alicia PKWY in Mission Viejo, CA

    • Customer Support 08/02/2017 at 5:31 pm

      Hi, Mark. Sorry for the mix-up. At this time, the just for U promotion is not available for redemption in your area. Please stay tuned for more updates. -Julio

  66. Rachael 15/03/2017 at 7:34 am

    We all spend too much time on computerized devices. I shop the regular advertised sales only. No phone. No computer. Just for u is just another time consuming complication to keeping life simple.

  67. Betsie 05/04/2017 at 7:11 am

    How can I add past receipts for rewards to my just for you account? Albertson’s no longer has a reward card and the checkers NEVER seem to ask you if you are a rewards member or remind you to add your id. Lost out on tons of fuel rewards and I don’t live close to gas stations.

    • Customer Support 05/04/2017 at 12:06 pm

      Hello Betsie, We are sorry you weren’t able to get your rewards. If you have any Just for U offers that were missed, please return to the store with your receipts and speak to an associate at the Customer Service Booth. In order for us to credit your fuel rewards, please email us at Albertsons.Social.Media@safeway.com, your email and phone number that is associated with your Just for U account. Please include receipts if possible.Thank you. -Dolores

  68. Janet 05/04/2017 at 9:41 am

    Got the weekly ads in the paper this morning. Tom Thumb and Albertsons had 3 great deals. Addd the Tom Thumb Just 4 You items but when I went to Albertson’s site, the items were already added. Are these coupons good at BOTH stores or only one of the two?

    • Customer Support 05/04/2017 at 12:12 pm

      Hi Janet, yes most of the offers are valid for both stores. To be sure, change the location on your Just for U before you shop, the ones that are not eligible for that particular store will not show on your list, however, they will still be on your card for when you shop at the other store. We hope this helps. -Dolores

  69. Sharon 30/04/2017 at 7:49 pm

    Not real happy with this program. I don’t have a smart phone and need to “add” savings to my account via computer. Even when I remember to do this prior to shopping, the savings don’t always show up and I have to double-check the receipt against what I added.

    So, to summarize: good old days: get card, swipe card for savings, done. Every time.

    Bad new days: register for account; log into account (want to shop when internet’s down? tough); scan hundreds of offers to find the ones I want to add; shop; check receipt to be sure all savings were actually applied; go back to store with printed list of savings and receipt to “prove” not all savings were obtained. Next week? Do it all over again.

    yay

    • Customer Support 01/05/2017 at 12:43 pm

      Sharon, we apologize that you find the Just for U program very cumbersome for you. The intent was to make shopping with coupons more convenient than all the work that goes into paper coupons. We would like to follow up with the Store Director for further review and correction. Which store are you experiencing this issue? Thank you for your feedback. -Dolores

  70. Sharon 02/05/2017 at 8:42 pm

    My dissatisfaction comes from the fact that there is no longer a card one can simply swipe at checkout. It is not a question of any one store; it is the entire process. What about people who don’t have/can’t afford smart phones or computers??

    The fact that I don’t always get all savings I add is merely collateral damage in a process that went from simple to inefficient. Also, as Betsie noted (05/04/2017), once the gas rewards are not properly credited in the “system” … they’re pretty much gone without jumping through even more hoops to recover them.

    But thank you for the courtesy of your response.

  71. Jay leonard 28/06/2017 at 8:45 pm

    i would like to sign up for just for u

    • Customer Support 29/06/2017 at 4:21 pm

      Hello Jay, To sign up for Just for U, go to Albertsons.com and click on the word “Register” that is on the right side of the screen, near the top of the page. Once you register, click on the Just for U tab and you will see offers to add to your account. When you go to the store, provide your phone number to the cashier. Your phone number is your account number. The offers you added to your account will automatically come off of your bill. We hope this helps. -Dolores

  72. Christine Arth 04/07/2017 at 6:19 pm

    It’s now been almost a year since you first began to respond to questions about enabling Just 4 U to be used from a PC – by saying that you would refer to your marketing department. Apparently still no progress? It’s particularly frustrating because of the amazing deals in this week’s ad that I cannot access because I don’t have a smartphone. What is up with that?

    • Customer Support 05/07/2017 at 2:00 pm

      Christine, Just for U has always been accessible from a PC. Please go to Albertsons.com and, if you have not done so, please register. Then click on the Just for U tab and add the offers. Your phone number is your account number. When you go to the register, provide your phone number to the cashier or enter it in the key pad before the transaction. If you have any other questions, you can go to http://www1.albertsons.com/ShopStores/Justforu-FAQ.page or call 877-723-3929 for assistance. -Dolores

  73. sarah 14/07/2017 at 8:11 pm

    Hey there!
    some of my coupons are not coming up at check out. I purchased two plum food pouches that had a coupon that did not come up after entering my phone number, from what I can tell I did everything correctly. ?

  74. Rich 21/07/2017 at 8:33 pm

    I think I’ll find another store while you guys get your act together. I like the rotisserie chicken, and the only way to get the discount price is Just for U app, don’t like it, don’t care for it. As many have stated if you don’t have the “correct” phone you don’t get a discount.
    And the flyer I looked thru today to shop at your store doesn’t have any coupon, it’s promoting the app only. There are people who don’t like polluting their phones I’m one of them, nor do I like giving out personal info unless absolutely necessary.

    Not right at all. It’s been great at your store, unfortunately I’ll be looking elsewhere for now, maybe I’ll check back later to find out if you’ve fixed this problem.

    • Customer Support 24/07/2017 at 8:27 pm

      Rich, this program is certainly not intended to inconvenience our valued shoppers and apologize for any issues you’ve encountered. If you have having issues redeeming coupons, please do not hesitate to get in touch with us to correct this. -Julio

  75. Terry Warren 24/07/2017 at 10:36 pm

    I have several comments on the just for u program:

    (1) Albertsons made a big marketing deal a few years ago when it eliminated the need to use the older user cards which you had to register for and then scan at the register, indicating that now everyone could benefit from the store specials with no need for registering. Now its back to the registration in order to get these specials. Seems like a step backwards. Why not just give these specials to all customers?

    (2) The search capability is somewhat user non-friendly. EG there was a special on rotisserie chicken and so I tried to do a search for this by entering Chicken, Roasted Chicken and even Rotisserie Chicken – all of which failed. To find with the search I had to enter: Signature Cafe. Same problem with pasta – to find the American Beauty pasta I could’t just do a search on pasta.

    (3) I do not understand why these specials have to be “added” to my account by selecting them in the app in order to get these discounts! The FAQ says that this is because they want to establish purchase patterns in order to customize offers to customers based on their actual usage. But if you have registered, enter your phone number and then scan an item that is on the just for u special list why can’t the computer figure out that you have purchased the special item and give the discount??

    • Customer Support 26/07/2017 at 11:29 am

      Hi Terry. We appreciate you taking the time to provide this feedback regarding our Just 4 U program. We are sorry to hear of your disappointment and we will be certain to share your comments and concerns with our Marketing Department for further review and consideration. Thank you. -Jayme

  76. Stefanie 28/07/2017 at 2:16 pm

    Hi there,
    I have been using the Safeway app for a while now and was excited to get the Albertsons app. I have both stores nearby and shop at them nearly equally. Prices can be different for the same items. However, it appears that I cannot use the apps together with separate stores. If I open the Albertsons app, it changes my store to the Safeway store, and vice versa. Is there not a way to keep the Albertsons store in the Albertsons app and the Safeway store in the Safeway app? I’d really like to be able to use them both.

    • Customer Support 29/07/2017 at 4:49 pm

      Stefanie, thank your for reaching out to us to share your feedback. Unfortunately, the apps will recognize your most recent store that you selected. However, we will share all of your feedback with the appropriate personnel for review. Please let us know which locations you normally visit. Thank you! -Cornelius

  77. Pamela C Reed 28/07/2017 at 11:10 pm

    I registered the first day the promotion started, I am still having a problem at checkout as my discounts never automatically work, luckily the employees at the Albertsons I shop at are awesome and they adjust it for me.

    • Customer Support 29/07/2017 at 4:59 pm

      Pamela, we’re sorry to hear of your troubles with using our just for U Promotion. We’re also happy to hear that our employees at your local store are very helpful. We would like to look into the issue for you further. Please email us at safewaysocialmedia@safeway.com with further details, such as an offer that you added but didn’t come off, and the transaction date. Can you also confirm the email and phone number for your just for U account? Thank you. -Cornelius

  78. Mike Blackburn 02/08/2017 at 10:39 am

    Is Just for U available for Albertsons Companies related banners, Acme, Shaws, United…

    Thanks

    • Customer Support 02/08/2017 at 3:11 pm

      Hi Mike! Currently, our Just 4 U program is only available at participating stores. We will gladly share your comments with our Marketing Department for further consideration. Thank you for inquiring! -Jayme

  79. Jeanie 21/08/2017 at 5:10 pm

    This is just bull sh–. Why on earth do we need to do all this to save money at your stores. It asks me for a credit card number and I do not put that on my phone. Really why would you need this anyways. So maybe I shouldn’t spend money in your stores.

    • Customer Support 22/08/2017 at 3:26 pm

      Jeanie, we’re sorry to hear of your dissatisfaction with our J4U Program. Our J4U Program is free and does not ask for a credit card at any point. The J4U Program is a convenient way to receive extra savings, on top of any Club Discounts that are available with the use of a Club Card or attached phone number to be entered at check out. We hope this helps! Thank you for shopping with us. -Brandin

  80. Stefanie 30/08/2017 at 9:25 pm

    Thanks, Cornelius, for your response. I normally shop at the Albertsons at 5850 NE Prescott St, Portland, OR 97218 and the Safeway at 6901 NE Sandy Blvd, Portland, OR 97213. I realize the stores are owned by the same parent company but it would be great if the apps weren’t automatically connected.
    Thanks for sharing my feedback with the appropriate people!
    – Stefanie

  81. terry 05/09/2017 at 8:52 pm

    better keep talking to your marketing department because I am another disgruntled shopper that feels discriminated because I don’t have smart phone.

    • Customer Support 06/09/2017 at 2:07 pm

      Terry, we’re sorry to hear that you aren’t satisfied with our J4U Program. Keep in mind, this program is also available on our website, and coupons can be viewed in our weekly paper ad. As mentioned, we have notified our Marketing Team for further review and consideration. Thank you for shopping with us. -Brandin

  82. Roy Long 18/09/2017 at 5:05 pm

    Dear Al
    We’ve been spending about $100 or more a week at your Lake Murray store in San Diego for the past several years & would like to continue doing business with you.
    It appears to us old folks that you are making it more & more difficult to do just that.
    Requiring purchases of 4 or 5 items in order to take advantage of a discount is disconcerting for our limited needs, pantry space, and budget.
    The final insult to us now is your new ploy of digital coupons!! Our limited expertise & interest with computers is enough to send us to another store around the corner.
    It’s been nice knowing you!!

    • Customer Support 20/09/2017 at 11:11 am

      Hi Roy. We are sorry to hear of your disappointment with our Just 4 U program. We will share your concerns with our Marketing Department for further review and consideration. Thank you. -Jayme

  83. Roy Long 18/09/2017 at 6:01 pm

    As they like to say in the Midwest, “You know what I mean”??

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