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Safeway Inc.

Talha Khan


Jul 21st, 2017

Contact: Teena Massingill

BOISE, Idaho — July 18, 2017 — Safeway Inc., part of Albertsons Companies, announced today that it has entered into an agreement with the United States Department of Justice, the federal Drug Enforcement Administration (DEA) and the United States Attorney’s Office for the Western District of Washington to settle a 2014 investigation into Safeway’s compliance with the Controlled Substances Act. The investigation focused on compliance with record-keeping and reporting requirements related to the theft or significant loss of controlled substances during the period of May 2009 through May 2014. Neither the DEA nor the United States Attorney’s Office for the Western District of Washington is alleging ongoing violations.

As part of the settlement, Safeway will close an in-store pharmacy at 2100 Ralston Avenue in Belmont, CA and will suspend filling prescriptions for controlled substances for four months at a North Bend, WA in-store pharmacy. Safeway remains committed to patient care and will work with patients to ensure that their healthcare needs are met during these transitions.

Safeway cooperated fully with government investigators throughout the investigation and remains an active partner with the DEA, local law enforcement and the communities it serves in the fight against prescription drug abuse, including the abuse of opioids.  Since early 2015, the Company has significantly enhanced its controlled substance monitoring program and implemented a variety of improved policies and procedures to enforce compliance with the Controlled Substances Act.

About Albertsons Companies

Albertsons Companies is one of the largest food and drug retailers in the United States, with both a strong local presence and national scale. We operate stores across 35 states and the District of Columbia under 19 well-known banners including Albertsons, Safeway, Vons, Jewel-Osco, Shaw’s, ACME, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen and Carrs. Albertsons Companies is committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood. In 2016 alone, along with the Albertsons Companies Foundation, the company gave nearly $300 million in food and financial support. These efforts helped millions of people in the areas of hunger relief, education, cancer research and treatment, programs for people with disabilities and veterans outreach.

16 Responses to Safeway Inc.

  1. Astrid Medrano 19/10/2017 at 12:05 pm

    Hello, My name is Astrid Medrano I am a collector for Mojave Foods/El Guapo. I want to contact the accounts payable department because we have some aged outstanding invoices in our system that cannot be claimed through the Albertsons webpage as their answer is that they belong to an independent store. The invoices are not EDI I have been calling Heather (phone number 623-869-5650) and left a message last week but I still didn’t hear anything back. Would you please help me sending a contact information? Thank you for your help

  2. Edward Martin 13/11/2017 at 2:12 pm


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    Segments Focused: Restaurants, Bar/Lounge, Bakery & Pastry Arts, Catering & Banquet, Institutional Cafeteria, Corporate Food-service, Clubs & Recreation, Coffee House, Hotel/Motel/Resort, Grocery, Retailers and many more.

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  3. Virginia Shawver 27/11/2017 at 9:11 am

    May Albertson’s gift cards be used at Safeway stores?

    • Customer Support 28/11/2017 at 9:10 am

      Hi Virginia! Yes, you are able to use your Albertson’s Gift Card at a Safeway store. Thank you! -Jayme

  4. Sean Zhu 12/07/2018 at 3:50 am

    We are the professional OEM/ODM solar garden light manufacturer in China and we leading this industry now, and we have cooperation with many famous brands, please contact me, shype: sean-sales1,MOB:86-159-9959-2539

  5. Eric Hagen 01/08/2018 at 2:20 pm

    I wish to endorse that Safeway/Albertsons ( I shop mostly at Safeway) should utilize or offer some form of compostable or biodegradable produce bags. In Portland, plastic is not an option for the actual grocery bags, as these were banned recently. I have my own bags that I bring to the store. If I am getting produce I try and re-use the plastic bags that I have. However, I am aware that there are other grocers (specifically Trader Joe’s) that offer biodegradable produce bags. I am motivated to see a great reduction in the disposal of single use plastic. I actual recycle a lot of my plastic film bags at your store. If you needed to even offer up the biodegradable grocery bags at a price (say $.05-.10 per bag) people such as myself would certainly be utilizing these and more than happy to provide you with some small mark up on each bag that we used. Simply add a QR code to each bag and scan it as one checks out. Thank you for your time.
    Eric Hagen

    • Customer Support 01/08/2018 at 4:41 pm

      Hi Eric! We appreciate the suggestion regarding biodegradable produce bags. We will ensure your comments are shared with our Retail Operations Team for further review and consideration. Thank you! -Jayme

  6. Thomas Gottlieb 11/12/2018 at 9:15 pm

    I’m just a customer who likes to feel that the businesses I visit, would like to know when something is not, what it should be.
    I’ll first say I seek nothing but an ear, as I don’t get enough at home. Anyway, Signature products are often a 1st choice for both quality and price. I found that Signature Mint Jelly leaves me wanting for Mint. No need to respond just want y’all to know. Thanks for your time. Happy Holidays.

    • Customer Support 11/12/2018 at 9:45 pm

      We sincerely apologize the flavor of this product has missed the mark for you, Thomas. Can you please email us at containing the phone number you use at checkout along with the product’s UPC number, best by date and any other numbers you can find on the packaging? Please be sure to reference this post and include the store location where you shop at most often as well. We’d like to share your feedback with our Quality Assurance Teams to be further reviewed. -Jeremy

  7. Wim Schoovaerts 01/02/2019 at 5:27 am

    We are a supplier of produce to Albertsons and we have our first delivery this week! We do not manage to find information about how we should submit our invoice to Albertsons. We are not set up with EDI.

    • Customer Support 01/02/2019 at 12:50 pm

      Hi Wim! We suggest contacting our Vendor Accounts Team M-F 6:30am-4pm at 866-450-3431 for assistance! -Destini

  8. Yaroslav 05/02/2019 at 5:19 pm

    My Name is Yaroslav. Last summer I worked in Safeway Inc in the Estes Park.
    I have a problem because I didn’t receive my w-2 form. I’m from Poland an I cannot contact any amployee department of Albertsons Company. Please help me!

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